We are very satisfied overall. Fast response time. I submitted my claim after hours and they rang me in 30 minutes and set the appointment. Jason Cotton was professional and friendly. He was thorough but was able to do complete inspection in 1.5 hours. He definitely knows what he was doing. The report is great. It was presented professionally. It is detailed but easy to read and understand. There are photos to support the items. Aside from pointing out defects, the report also includes preventative suggestions. Highly recommended. I will hire you again if we ever buy another property in the future.
Their handover defects inspection helped me to identify several key issues before I took over the key for our new home. That saved me lots of potential hassles in the future. Highly recommended for new home buyers.
Highly recommend Resicert - very easy to read reports and amazing service.